At eCom Healer, we aim to ensure your satisfaction with every purchase. Please read our Refund and Returns Policy carefully to understand your options regarding refunds and returns for our digital services and physical products.
1. Digital Services:
- Due to the nature of digital services, we do not offer refunds once the service has been provided or initiated. This includes services such as social media promotion, web designing, graphic designing and other digital services.
- We strive to deliver high-quality digital services tailored to your specifications. If you encounter any issues or have concerns about the service provided, please contact our customer service team for assistance.
2. Physical Products:
- For physical products purchased from eCom Healer, we offer a 14-day return policy from the date of purchase.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
- To initiate a return, please contact our customer service team to request a return. You will be responsible for shipping the product back to us, and return shipping costs may apply.
- Once we receive the returned product and verify its condition, we will process a refund to the original method of payment used for the purchase. Please allow 5-7 business days for the refund to be reflected in your account.
3. Contact Us:
- If you have any questions or concerns about our Refund and Returns Policy, or if you need assistance with a refund or return, please contact our customer service team at info@ecomhealer.com.
By making a purchase from eCom Healer, you acknowledge and agree to comply with our Refund and Returns Policy as outlined above. We appreciate your business and strive to provide you with exceptional service and support throughout your shopping experience.
Note: Our Refund and Returns Policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.