Refund Policy

At eComHealer, we are committed to ensuring the satisfaction of our customers with every purchase. Please read our refund policy carefully to understand the terms and conditions governing refunds.

1. Eligibility for Refund

Our refund policy applies solely to situations where we fail to deliver your order within the stipulated deadline. If your order has been processed and delivered promptly and completely, you will not be eligible to claim a refund. Refunds are issued only in instances where we have not yet fulfilled or delivered your order.

2. Refund Process

To initiate a refund, you must contact our customer support team and provide details about your order. We will investigate the matter promptly and thoroughly to determine eligibility for a refund. If your claim is validated and meets the criteria outlined in this policy, we will process the refund accordingly.

3. Non-Refundable Circumstances

Once our products or services are delivered, they cannot be returned, and refunds will not be issued. If your order is in the queue or being processed, it is considered placed, and no refund will be granted. Please ensure that you fully understand your purchase and its specifications before completing the transaction.

4. Digital Product Issues

If you encounter any problems in receiving or downloading our digital products, please reach out to our customer support immediately. We will strive to resolve the issue promptly and provide the necessary assistance.

5. Dispute Resolution

We reserve the right to address any dispute or chargeback attempts promptly and thoroughly. In the case of a fraudulent dispute or chargeback, we may take corrective actions, including resetting likes, followers, views, or related services, removing your account, and blocking your IP address. We will also present all evidence related to the incident to refute the claim.

6. Contact Us

For any concerns, questions, or issues related to our refund policy, feel free to contact our customer support. We are here to assist you and ensure a satisfactory resolution to any problems you may encounter with our products or services.

This refund policy is effective from the date of purchase and is subject to change at the discretion of eComHealer. Please check the policy regularly for updates.